Saturday, January 12, 2008

USE, WEAR, TALK: The Button Response


Mark Hughes has left so many amazing legacies behind to help each and every distributor continue the mission he began in 1980.

But nothing I have heard in way of business philosophy is more simple and easy to apply than USE, WEAR, TALK.

Anyone can be successful in our business, by being teachable and using a simple system that can be duplicated, and where better to begin than to USE the Products, WEAR the Button or a branded item, and TALK to people about the opportunity for a better career & better health, based on personal experiences.


I am proud to wear the original Herbalife button, "Lose Weight Now, Ask Me How", not just because it represents Herbalife. In fact, having worn several different buttons, the "Lose Weight Now Ask Me How" button is by far the button that generates most response; whether in the elevator, the supermarket, the playing field or even when out clubbing, people always are either curious or seriously interested!

So how to deal with someone who asks the dreaded word. The word that all sane new distributors fear almost worse than death.... "HOW?"


With this posting I hope to prepare you for surviving the inevitable first experience you will receive when wearing the infamous "Lose Weight Now Ask Me How" Button! Don't worry, no matter what happens in Herbalife just remember 2 things, everything is "Great", and whatever happens its "No Pwoblem".
"Most of our business is done from the nose to the chin. The more people you talk to, the more chance you have of success!" (A. Cohn)
THE BUTTON RESPONSE:
  • "Are you seriously interested in losing weight or just curious?" (If curious just pass them your flyer and aks they call you when they are serious)
  • "How much weight do you want to lose?"
  • "What have you tried before?"
  • "How did that work out?"
  • "Is there some special reason why you want to lose weight now?"
  • SHARE SOME TESTIMONIALS, incl. yours.
  • 2 MINUTE PRESENTATION (Company Facts etc) & "Gets rid of inches/cellulite...it gives energy...is not expensive, works out to about 8 ringgit per meal."
  • A DECIDING QUESTION. YOU MUST ASK FOR THE MONEY.
  • THEN ASK WHAT FLAVOUR THEY WOULD LIKE: "French Vanilla, Dutch Chocolate, Strawberry, Tropical Fruit or Cappucino."

Red Light, Yellow Light, Green Light

  1. Red: "No, no, no" ASK IF THEY KNOW SOMEONE INTERESTED & GET OUT!
  2. Yellow: "Tell me more" / "Give me literature". ASK YOURSELF, HOW MUCH TIME YOU SHOULD SPEND WITH THE PERSON. EXPLAIN THE PRODUCTS, ADD MORE STORIES, THEN ASK: "When do you want to start?" IF YOU GET ANOTHER YELLOW LIGHT...GET OUT!
  3. Green: SHUT UP, AND MAKE AN APPOINTMENT WHERE TO DELIVER THE PRODUCT.

The standard response most Herbalife people will use to any complicated question that arises, whether they know the answer or not is:

"I don't know about that, all I know is..."

Immediately end the sentence with more company facts, testimonials that prove the products work.

If you still want more tools to help you then go to www.myherbalife.com, you will need to enter your ID number and pin-code to access. (If you dont yet have an ID & Pin code, then follow the steps mentioned on the website to obtain a pin code.)

Best of luck with your business!

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