HERBALIFE TOOLS & TECHNIQUES: how to work your business!

• Circle of Influence (C.O.I.) (Get script)
• Shake Party (See Formula X)
• Wellness Evaluations (Flip Folder)
• HOM & STS
• Flyer's (Mass / Letterbox)
• Survey's (Anywhere / good rapport builder)
• Walk n' Talk (Anywhere / get script)
• Button Response (Get script)
• Show off (Shake in public / Spray Radiant C)
• Internet/Websites (billions of people out there)
• Nutrition Club (See Gudelines)
• Product Demo
• Skincare Demo
• Roadshow (Booths)
• Posters / Mailing / Brouchure-sharing
• Weigh-in Club
• Business Dinner
• Advertising (Expensive)
• Buy Leads (Expensive)
• Wellness Clubs
• Total Plan

To begin laying the foundations of your full-time business, it is a key principle to adopt 3 DMO's (Daily Methods of Operation), selected from the above list. A real leader will learn ALL the techniques, so they can teach their future business organisation!

HOW 2 WALK n' TALK: Weightloss

Just before you get sucked into the script & tips below, remember one thing, that to speak with confidence and convincingly in public, then its always good to practise, and some of my methods include always talking in the elevator, just ask "Where you from?", and see how the conversation turns out. Another option is to consistently tell your testimonial at the HOM, or STS, and sooner or later to be the HOST at such an event.

On a funnier note, its good to catch people's attention with something funny, (I always try to make the other person laugh, so I always ad lib out of the normal script), so please feel free to beef up what I have written below, and of course let me know one day.


PITCH CHOICES:

"Hi, if I could show you a safe and healthy way to lose weight, would you give me a chance?"

"Do you know anyone who has struggled to lose weight and is still looking for a solution?"

"Hi, I'm a Weight Management Coach and I work for what is arguably the World's safest, healthiest, tastiest solutions. I am looking for 10 people to help, do you know anyone who wants guaranteed weight control results?"

"Hi, if I could help you to lose unwanted body fat% would you give me a chance?"


INFORM: (with or without a pitch-book)

"I work with Herbalife, have you heard about this company?"
"Great" or "No Pwoblem"
"It all began in 1980 in Los Angeles, by a man named Mark Hughes. Having just come to terms with the death at 36 of his own mother, due to an accidental overdose on prescription weightloss pills, Mark chose to set out on a mission to help people to control weight in a safe and healthy way, and with a tasty solution. Combining well researched usage of the ancient Chinese wisdom of Herbs, coupled with modern day Nutritional Science, Mark started Herbalife in 1980. As the company;s first distributor Mark began sales from the back of his car, with a strong vision that on day he will help millions of people around the globe.

Today the company operates in 65 countries! With results guaranteed, or a 30 day money back policy, the company has nevertheless achieved over 3 billion in sales each year, check our public listed ticker HLF on the NYSE. Expected sales figures for 2007 to hit 3.6billion. Basically this means over 60 million people worldwide are consuming the products, making Herbalife the biggest company in our industry. There are also over 1.5 million distributors just like me!

Anyway lets put the facts aside, the real key to success and guaranteed results in any weight management programme is to be able to use it consistently, so it must taste nice, be low in calories, be easy to use and most importantly (in my book) still allow you to eat your favourite foods!

Do you want to know more?"


TESTIMONIALS: ('Story Time' & tell passionately)

LISA: 'My former office colleague & flatmate from London, she hates sports and has a bad ankle, she used the programme and lost 14kg's in 2 months! Not bad for a vegetarian. One thing to note is that Lisa drank more than 4 litres of water everyday, a key element for wellness.'





EDNA: 'A lawyer, started the programme to lose weight, but what really took her by surprise was what happened to her menses. Since the age of 15 Edna had visited doctor's so many times due to a hormonal imbalance resulting in little or no periods. Not even the doctor's in the U.K. , where she studied, could assist improve the complications nor enable 2 consecutive months of periods, and sometimes she would have only one per year! Hopes of normality and one day having a baby were seriously looking dashed.
By the 4th month on Herbalife and for the 1st time in 15 years Edna had her periods in 3 months consecutively. And with the loss of 16kgs of body fat, Edna once again became confident, even fell in love - and not just with the products. Her story has helped many women all over Malaysia. '




AMERTAT: 'Has used the products for almost 20 years, with increased energy he still play's weekly at basketball, goes diving and rockclimbing, at 64 years old he does not look a day over 50! He also had the brainchild of the KL Nutrition Club, where I operate now as one of the partners.'




MARIE: 'Before Herbalife entered Marie's life, 2 brain tumours, 2 divorces, depression, alcoholism, obesity and a heart-attack had. By age 45 Marie had lost hope. At 48 her son introduced her to Herbalife products. In less than 18months, her blood had normalized, the panic attacks disappeared, cholesterol normalized and her doctor approved her stopping all 5 medication, for the heart & blood problems. Now she goes to the gym every other day with a renewed energy, previously unimaginable; having regained her youth with a great social life in Malaysia! Total weight loss, 24kgs. And her son is....'



REMI: 'Before starting the Herbalife programme, Remi suffered stomach problems every 2nd week. Sitting in front of a computer most of the working day in an office job: his belly started to pout, double chin strutting, low on energy he refuelled on 8 cups of coffee per day, black bags under eyes, skin getting rougher, he began getting older...fast!
Got onto the products in February 2006 and immediately energy increased, forgot his coffee addiction, concentration improved, belly and double-chin quickly disappeared, no more stomach pains, skin began ilooking fresh and younger. In 3 weeks lost 5kgs! No more doctor's required but with how he looks and feels now: a very jealous wife. LOL!'





CLINCH:

"Its amazing what I have seen happen for people using these products, my own friends/colleagues and family...with my own eyes! If I could give you my eyes for a few days you'd understand why 60 million people are satisfied.
But, I'm not going to give you my eyes, they do well where they are, and it would hurt. Yet what I can do is get you started on the programme so you can experience for yourself the great benefits, and like me one day you can also share with your loved ones this great gift!
The programme comes in 5 delicious, sedap smoothie tastes: French Vanilla (mmm), Strawberry (like strawberry ice-cream), Dutch Chocolate (like Oreo chocolate biscuit flavour), Tropical Fruits (Pineapple/Banana and nice n' sweet) and of course Cappucino for coffee lovers! All are Smoothie Shake mixes, really nice tasting, so easy to make and simply life changing!
What flavour would you like to try a free sample of?"
"Great! Lets set an appointment, are you free now or later?"
"Brilliant! My office is in Wisma UOA 2, Jalan Pinang, near KLCC Convention Centre. Come there and I will also give you and anyone else you bring along a free Wellness Evaluation with your free smoothie sample!"


CLOSING: (At appointment & be sincere)

• Give Wellness Evaluation & Tea & get referrals!
• Give a free Shake
• Explain the Programme & obtain reasons to lose weight / targets.
• Extract current food budget & compare to programme costs.
• "So shall we get you started today and what flavour would you like to start with?" SELL!!
• Arrange an agreed FOLLOW-UP system. (phone / email / club visits weekly or every 2nd week).
• "No buying clothes until targets reached!"
• Give Shake Making Tips. (sheets / blog)

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blog: http://www.klnclub.blogspot.com/

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WHAT TO EXPECT - doing Herbalife business

SOME CUSTOMERS WILL:

• Buy and then disappear!
• Buy and disappear…and then re-emerge to buy again.
• Buy every now and again, in an inconsistent fashion.
• Buy consistently.
• Buy and recommend to their friends, family & colleagues.
• Buy and fall in love with the products.
• Buy and eventually want to do this as a business.

Based on the law of attraction, and leading by example, most product user’s will treat the products like you do, and in more cases than not, your customer’s will buy the product you treat as your favourite flavour, (solution to that = love all 5 flavours of shake).

WHEN PROSPECTING, REMEMBER:

• Some people, you can talk to all day, but no matter what you say, they just won’t buy! Watch closely for this, so you don’t waste time, learn quickly, and move on….'Next’. Stick to simple facts & testimonials!
• Some people will buy no matter what you say, also watch for this, keep it simple & close quickly.
• The best way to make a sale of the product is not to ‘sell’, stick to the facts, and be a story teller of the results others have had with the products, (and your own story). Talk from the heart with passion & excitement, don’t push or pressurize the person you talk to, treat everyone with the strategy: 'if now is the right time, they will start the products!'

IN RECRUITING A DISTRIBUTOR, EXPECT 3 TYPES:

• Wholesale buyers / Product Users
• Part-time Earners
• Business Builder’s.

All volumes, promotions & qualifications are considered upon a monthly basis.

SHAKE PARTY – Formula X

ADVANCED PREPARATION (1 - 2 weeks prior)

1. Invite 30 – 50 friends/ family / neighbours / colleagues / acquaintances to your house OR do a separate shake party for each different group. Its more effective when the majority know each other!


2. Buy at least a 35% order.


3. Most Important: have your own product story.

ON THE DAY PREPARATION

1. Prepare enough light snacks (within reason), 1 or 2 jugs Herbal Tea, slice n dice fruits (for the shakes), need to have: soy milk / fruit juice, a blender & plastic cups.


2. Use 2 different flavours of F1, (one from sponsor, one from new distributor).


3. Lay out evaluation sheets & clean Tanita Scales. (open up Flip Folder)

Roles: MC = Sponsor Host & Shake Maker = New Dist. Evaluator = Sideline

GAME ON

1. Guest’s welcomed, offered tea, chit chat, whilst 1-by-1 are sent for wellness evaluation. (20min)


2. All measured, 1st shakes given out, MC does Mass Wellness Presentation using flip folder, ask that questions be left to the end. Randomly use a few people’s results as examples. (25min)


3. Q&A offered, whilst 2nd shakes are given out. (15min)


4. Product Demonstration & speech by MC, more teas offered. (15min)


5. Testimonials & ‘Anyone Still Feeling Hungry, Protein?’ MC gestures to light snacks. (5mins)



6. Sponsor & Sideline(s) work room & breakout (5min)



7. Host (new Dist.) deals with those who want to start! Explain a How To Use & Make sheet, Measure CM, define food budget & make sale. Sheets provided.

Duration of Party: roughly 1 & ½ hours to 2 hours & 1 hour for Invites, so TOTAL = 3 hours!

STEPS FOR A NEW DISTRIBUTOR

1. Start products – no question, get your own story as quickly as possible.
2. Understand the difficulties that lie ahead, (Rejection / Scepticism etc).
3. Write up goals / dreams – your WHY NOT list!
4. Understand M.P. basics and different positions, (25% 35% 42% 50%) and how many sales required, people to recruit etc, HQ details.
5. Choose a position – get income story as quickly as possible.
6. Understand the cold & warm market, know all the methods.
7. Write up circle of influence. (500+)
8. Go to STS / Home Training / see bigger picture & different tools, meet other Herbalife Distributors.
9. Buy products at the chosen position.
10. Shake Party = make sales & recruit & learn. (warm market)
11. Wear button / do survey’s / walk n talk / flyers / internet (cold market)
12. Invite people to HOM or Home Presentation (mine or theirs)
13. Duplicate all the above for new downline!
    
    Extra Necessities:
    Pitch Book
    Flyers and/or Business Cards
    Tanita Scales
    Flip Folder

C.O.I. CIRCLE OF INFLUENCE

There's no better way to get the word out about Herbalife's products and business opportunity than by sharing your story and inspiring others!

The More You Talk to People:

• The more natural it becomes
• The more success you'll have
• The more fun you'll have with your business!

Start with the people you know - YOUR C.O.I. Write down a list of all the people in your life. When they show interest, ask them for referrals. The list below will help you get started.

Family Members
Relatives
Friends
Neighbors
Coworkers

People:
You Worship With
on Your Holiday List
in Your Cell Phone Directory
in Your IM List
from Your Health Club
You Know Through Your Parents
You Know Through Your Children
You Know Through Your Spouse
You Met at School
You Met on Vacation
You Know in Other States
You Know in Other Countries

Pharmacist
Repair People
Tax Preparer
Veterinarian
Yoga Partners

Accountant
Bank Clerk
Children's Caretakers
Children's Teachers
Cashiers

Delivery People
Dental Care Professionals
Dry Cleaner
Furniture Dealer
Gardener
Hairdresser
Health Care Professionals
Insurance Agent
Landlord
Lawyer
Mail Carrier
Mechanic
Massage Therapist
Party Planner
Personal Shopper
Sports Buddies
Travel Agent

Quite a lot of people to deal with, right? But don't forget there are 6 million others out there! Confidence and sharing the opportunity with those you love and spend most time with is the key principle to contacting your C.O.I., as well as making some early sales to generate income to invest in more tools for your business. But the real work begins when you stretch out into the great unknown, the cold market...so quickly approach your C.O.I. with full knowledge that this is the beginning of an everlasting business!

USE, WEAR, TALK: The Button Response

Mark Hughes has left so many amazing legacies behind to help each and every distributor continue the mission he began in 1980.

But nothing I have heard in way of business philosophy is more simple and easy to apply than USE, WEAR, TALK.

Anyone can be successful in our business, by being teachable and using a simple system that can be duplicated, and where better to begin than to USE the Products, WEAR the Button or a branded item, and TALK to people about the opportunity for a better career & better health, based on personal experiences.

I am proud to wear the original Herbalife button, "Lose Weight Now, Ask Me How", not just because it represents Herbalife. In fact, having worn several different buttons, the "Lose Weight Now Ask Me How" button is by far the button that generates most response; whether in the elevator, the supermarket, the playing field or even when out clubbing, people always are either curious or seriously interested!

So how to deal with someone who asks the dreaded word. The word that all sane new distributors fear almost worse than death.... "HOW?"

With this posting I hope to prepare you for surviving the inevitable first experience you will receive when wearing the infamous "Lose Weight Now Ask Me How" Button! Don't worry, no matter what happens in Herbalife just remember 2 things, everything is "Great", and whatever happens its "No Pwoblem".

"Most of our business is done from the nose to the chin. The more people you talk to, the more chance you have of success!" (A. Cohn)

THE BUTTON RESPONSE:

• "Are you seriously interested in losing weight or just curious?" (If curious just pass them your flyer and aks they call you when they are serious)
• "How much weight do you want to lose?"
• "What have you tried before?"
• "How did that work out?"
• "Is there some special reason why you want to lose weight now?"
• SHARE SOME TESTIMONIALS, incl. yours.
• 2 MINUTE PRESENTATION (Company Facts etc) & "Gets rid of inches/cellulite...it gives energy...is not expensive, works out to about 8 ringgit per meal."
• A DECIDING QUESTION. YOU MUST ASK FOR THE MONEY.
• THEN ASK WHAT FLAVOUR THEY WOULD LIKE: "French Vanilla, Dutch Chocolate, Strawberry, Tropical Fruit or Cappucino."

Red Light, Yellow Light, Green Light

1. Red: "No, no, no" ASK IF THEY KNOW SOMEONE INTERESTED & GET OUT!
2. Yellow: "Tell me more" / "Give me literature". ASK YOURSELF, HOW MUCH TIME YOU SHOULD SPEND WITH THE PERSON. EXPLAIN THE PRODUCTS, ADD MORE STORIES, THEN ASK: "When do you want to start?" IF YOU GET ANOTHER YELLOW LIGHT...GET OUT!
3. Green: SHUT UP, AND MAKE AN APPOINTMENT WHERE TO DELIVER THE PRODUCT.

The standard response most Herbalife people will use to any complicated question that arises, whether they know the answer or not is:

"I don't know about that, all I know is..."

Immediately end the sentence with more company facts, testimonials that prove the products work.

If you still want more tools to help you then go to www.myherbalife.com, you will need to enter your ID number and pin-code to access. (If you dont yet have an ID & Pin code, then follow the steps mentioned on the website to obtain a pin code.)

Best of luck with your business!